Robotic Process Automation (RPA)

Level up the productivity and scalability of your business with RPA Consulting Services at AAPNA. Our Robotic Process Automation Services offer the most effective ways to eliminate those lengthy, repetitive tasks like updating client profiles, streamlining purchase orders, multiple administrative tasks, and much more. It saves both intelligence and time of human labor to a great extent.

AAPNA, an RPA consulting company, helps you in shifting 80% of your business tasks in its automated version reducing all the manual workload and investing it in an intelligent task. Connect with our certified RPA Consultants and enhance the efficiency and accuracy of our personalized RPA consulting services.

Robotic Process Automation Services

Why AAPNA is a Preferred RPA Consulting Services Partner?

  • RPA Centre Of Excellence – Team of certified RPA Consultants with extensive experiences ensuring the process run seamlessly
  • Long list of Satisfied Customers – US Mortgage customer & couple of other Projects
  • Continuous and Exhaustive R&D Lab – POC ready for eLearning & Mortgage Industries
  • Unique Approach: Assess > Build > Deploy > Manage > Innovative > Continuous Improvements

RPA Use Cases

  • E-Learning
  • HR & Payroll
  • Banking
  • Network & IT
  • Insurance
  • Finance & Accounts
  • Telecom
  • Defence
  • Supply Chain

IT support all Application types –
Desktop, Web-based, Citrix etc.
UI, OCR, SAP, e-MAIL, DB, Excel

Benefits of RPA Services?

  • accuracy

    Accuracy

    Extreme accuracy and uniformity – much less prone to error or typos

  • consistency

    Consistency

    Routine tasks are performed the same way each and every time

  • barrier

    Low Technical Barrier

    No Programming skills required to configure a bot

  • reliability

    Reliability

    Bots tirelessly work 24/7 without interruption

  • compliance

    Compliance

    Bots follow regulatory compliance rules & provide an audit trail history

  • productivity

    Productivity

    Process cycle times are much faster compared to manual process approaches

  • technology

    Non–Invasive Technology

    No disruption to underlying legacy
    systems, reducing the burden on IT

  • morale

    Improved Employee Morale

    Workers can dedicate more time to
    engaging, interesting work

Comparing the
2 types
of Automation

Traditional Automation

Robotic Process Automation

Application
Level

Works on API level elements that are
not visible to human

Works on User Interface (UI) Level
elements that are visible to human

Methodology

Requires complex coding and quality
tests for automation

Provides easy “Record and Play”
automation method

Skill Sets

Requires highly skilled Software
developers

Requires Techno-functional SMEs to
train bots

Customization

Customization and integration of
application is difficult as source code is
not available

Customization and integration of
applications is easy as it works on UI
level

Complexity

Different programming languages are
used for different application so
complexity increases

Complexity is less as it has lesser
dependency on Application
architecture

RPA Tools Expertise

We can leverage a combination of open source tools that are enterprise ready. We can also utilize the capabilities provided by technologies like ML and AI along with Robotic Process Automation tools to create smarter software bots for you to make informed decisions.

Our RPA Development Services

RPA Consulting Services

RPA Consulting

Our team of RPA consultants help businesses with creating end to end solutions, keeping ROI, time to market & reliability in mind. We ensure complete handholding with our customers right from identifying candidate processes for automation till actual implementation with the help of right tool selection.

Bot Testing Icon

Bot testing

With the help of best in class bot testing frameworks & techniques, we ensure quality RPA based products are in place for our customers. With our bot testing process, we make sure to touch upon the different categories of a bot such as Personality, On boarding, Understanding, Answering, Navigation, Error management, Intelligence & Response time. Continuous effort is always required and given by our experts to ensure that tests remain up-to-date: Multi/cross-channel user experience, Domain-specific validations, Uncertainty of user conversation, etc.

RPA Implementation Icon

RPA Implementation

Through best practices such as creating implementation roadmaps, project plans with cross functional dependencies, templates for documenting automation opportunities and defining the acceptance plan for the robotic process automation solution being implemented, AAPNA’s team can set your organization up for success. We usually start with Determining the Realistic ROI Expectations, Select the Process to be Automated followed by Powerful Collaboration between IT and Business with the help of our RPA Consultants.

Automation Support Icon

Automation Support /Optimization

Automation & Optimization go hand-in-hand, which is the top priority of the AAPNA RPA team. Establishing best practices before automating security processes increases the likelihood of success, supporting IT departments in automating more basic tasks to help cope with evolving & complex businesses & today’s modern IT environments. AAPNA’s team has multiple ready to use modules/components which can be plugged and played to meet a customer’s requirement in a cost-effective manner.

Automation Design Icon

Automation design

Design automation enables you to capture and re-use engineering knowledge and intent. Our philosophy is that we ensure a good amount of energy is spent in design because process designing is the backbone of RPA. If we have a right design with us, then there will be no question about the quality of the Automation done by the AAPNA RPA team. Our RPA consultants work with multiple frameworks along with best practices, depending upon the nature of automation the customer is looking for.

Frequently Asked Questions (FAQ)

RPA (Robotic Process Automation) services involve consulting, designing, developing, and deploying software bots that automate repetitive, rule-based business processes. These services help organizations reduce manual effort, minimize errors, and boost operational efficiency.

RPA consulting services typically include:

  • Process assessment and automation strategy

  • Tool selection and implementation (e.g., UiPath, Automation Anywhere, Power Automate)

  • Bot development and testing

  • Integration with existing systems

  • Ongoing support and optimization

By leveraging RPA services, businesses can streamline operations, free up human resources for higher-value tasks, and accelerate digital transformation.

RPA is used in businesses to automate time-consuming, repetitive tasks across departments—helping teams work faster, reduce errors, and lower operational costs.

Common business use cases include:

  • Finance & Accounting: Automating invoice processing, reconciliations, and report generation.

  • HR Operations: Onboarding new employees, payroll processing, and leave approvals.

  • Customer Service: Managing ticket routing, auto-responding to queries, and updating CRMs.

  • IT & Admin: User account provisioning, system monitoring, and routine data backups.

  • Supply Chain & Logistics: Order processing, inventory updates, and shipment tracking.

By integrating RPA into workflows, businesses gain better speed, accuracy, and scalability—without overhauling their existing systems.

Robotic Process Automation (RPA) offers significant value to businesses aiming to improve efficiency, accuracy, and scalability. Key benefits include:

  1. Cost Savings
    Automates routine tasks, reducing labor costs and operational overhead.

  2. Increased Productivity
    Bots work 24/7 without breaks, enabling faster task completion and improved throughput.

  3. Improved Accuracy
    Minimizes human errors in repetitive, rule-based processes like data entry or reporting.

  4. Faster ROI
    RPA projects typically deliver quick returns due to low implementation costs and rapid deployment.

  5. Enhanced Employee Experience
    Frees up staff from mundane tasks, allowing them to focus on strategic, high-value work.

  6. Scalability & Flexibility
    Easily scale automation across departments without needing major infrastructure changes.

  7. Compliance & Audit Readiness
    Bots follow predefined rules, ensuring consistent adherence to policies and generating detailed audit trails.

These benefits make RPA a powerful tool for businesses looking to drive digital transformation and stay competitive.

An RPA consultant helps businesses identify, plan, and implement automation strategies to improve operational efficiency using Robotic Process Automation. Their role includes both technical and strategic responsibilities tailored to the organization’s goals.

Key responsibilities:

  1. Process Assessment
    Analyze current workflows to identify automation opportunities with high ROI.

  2. Solution Design
    Map out end-to-end automation strategies and select the right RPA tools (e.g., UiPath, Automation Anywhere).

  3. Bot Development & Testing
    Build, configure, and test bots to ensure smooth execution of automated processes.

  4. Integration
    Ensure bots integrate seamlessly with existing systems like ERPs, CRMs, and databases.

  5. Change Management
    Guide teams through adoption, train users, and manage the transition to automated workflows.

  6. Performance Monitoring & Optimization
    Continuously evaluate bot performance and suggest improvements for scalability.

In short, RPA consultants are enablers of digital transformation—helping businesses reduce manual effort, increase speed, and drive measurable outcomes through automation.

RPA excels at automating repetitive, rule-based, and high-volume tasks across various business functions. These tasks typically involve structured data and defined workflows.

Common task types RPA can automate:

  1. Data Entry and Validation
    Copying data between systems, checking accuracy, and filling out forms.

  2. Report Generation
    Compiling data from multiple sources into dashboards or scheduled reports.

  3. Invoice Processing
    Reading, validating, and recording invoice details from emails or PDFs.

  4. Email Handling
    Auto-responding to common queries, flagging important emails, or extracting attachments.

  5. System Integration
    Syncing data between legacy systems, CRMs, ERPs, or cloud platforms without APIs.

  6. User Account Management
    Automating user provisioning, password resets, and deactivation processes in IT.

  7. Order and Inventory Management
    Updating stock levels, processing purchase orders, and tracking shipments.

  8. Compliance Monitoring
    Logging activities, maintaining audit trails, and checking rule adherence.

RPA can handle any structured, rules-driven process—making it ideal for improving accuracy, speed, and consistency across departments.

To determine if a process is suitable for RPA, businesses should evaluate it against specific criteria that ensure automation will deliver value without unnecessary complexity.

Key characteristics of RPA-suitable processes:

  1. Repetitive and High-Volume
    Tasks that are done frequently and follow the same steps every time.

  2. Rule-Based
    Processes governed by clear, structured business rules and logic.

  3. Stable and Mature
    Well-defined workflows with minimal variation or need for frequent changes.

  4. Structured Data Input
    Inputs are digital, consistent, and don’t require interpretation (e.g., spreadsheets, forms).

  5. Low Exception Rate
    Processes with few deviations or complex decisions requiring human judgment.

  6. High Error Rate in Manual Execution
    Tasks prone to mistakes when done manually benefit significantly from automation.

Example:

Invoice processing is a strong RPA candidate—it’s repetitive, rule-based, uses structured data, and requires speed and accuracy.

RPA consultants often conduct process assessments or automation feasibility studies to prioritize opportunities based on ROI, complexity, and business impact.

RPA is industry-agnostic and delivers value wherever repetitive, rule-based tasks exist. It helps organizations increase efficiency, reduce costs, and improve accuracy.

Industries that benefit most from RPA:

  1. Banking & Financial Services
    Automate KYC, loan processing, compliance reporting, and transaction monitoring.

  2. Healthcare
    Streamline patient registration, billing, claims processing, and regulatory documentation.

  3. Insurance
    Improve policy administration, underwriting, claims handling, and fraud detection.

  4. Retail & eCommerce
    Automate inventory updates, order processing, and customer service workflows.

  5. Manufacturing
    Manage supply chains, automate ERP updates, and track production metrics.

  6. Telecommunications
    Handle service provisioning, billing, customer onboarding, and network monitoring.

  7. Logistics & Transportation
    Automate shipment scheduling, tracking, invoicing, and documentation.

  8. Public Sector & Government
    Improve citizen services, automate data entry, and ensure compliance with regulatory processes.

  9. IT & Managed Services
    Handle routine IT tasks like password resets, system monitoring, and ticket management.

Virtually any industry with standardized processes and digital operations can leverage RPA to boost performance and drive digital transformation.

Ensuring the security of an RPA solution is critical, especially when bots interact with sensitive systems and data. A robust RPA security strategy involves people, processes, and technology controls.

Key practices to ensure RPA security:

  1. Role-Based Access Control (RBAC)
    Restrict bot access based on roles and responsibilities—only grant the minimum permissions needed.

  2. Credential Vaults & Encryption
    Store all credentials securely using encrypted vaults offered by RPA tools (e.g., UiPath Orchestrator, Automation Anywhere Control Room).

  3. Bot Identity & Audit Trails
    Assign unique IDs to each bot and maintain detailed logs of every activity for compliance and traceability.

  4. Secure Development Lifecycle (SDLC)
    Follow secure coding practices during bot development and test for vulnerabilities before deployment.

  5. Network & Endpoint Security
    Ensure bots operate in secure environments with firewall protection, endpoint detection, and access restrictions.

  6. Data Privacy Compliance
    Ensure RPA workflows comply with relevant regulations (e.g., GDPR, HIPAA) when handling personal or financial data.

  7. Monitoring & Incident Response
    Continuously monitor bot behavior for anomalies and have a response plan in place for breaches or failures.

Partnering with experienced RPA consultants helps implement these safeguards from day one—ensuring your automation strategy is both efficient and secure.

Yes, RPA can easily integrate with your existing systems, applications, and databases, regardless of whether they are legacy or modern systems. This flexibility allows bots to interact with multiple platforms without requiring significant changes to your infrastructure.

Success is measured through key performance indicators (KPIs) such as reduced processing time, cost savings, error rates, and user satisfaction. We provide regular reports and analytics to track the performance of RPA solutions and ensure they meet your business objectives.

To get started, contact us through our website or call us to schedule an initial consultation. We’ll discuss your specific needs, evaluate your processes for automation, and develop a customized RPA strategy tailored to your organization.

RPA can automate a wide range of tasks, including:

  • Data entry and extraction
  • Invoice processing
  • Customer onboarding
  • Report generation
  • Data migration between systems
  • Order processing
  • Email notifications and responses

We conduct a thorough analysis of your business processes to identify candidates for RPA. Suitable processes typically exhibit characteristics such as high volume, repetitive tasks, standardized rules, and minimal exceptions. Our team collaborates with you to assess potential ROI and prioritize automation opportunities.

RPA can be applied across various industries, including:

  • Finance and accounting
  • Healthcare
  • Manufacturing
  • Retail
  • Telecommunications
  • Human resources
  • Insurance

We prioritize security by implementing best practices such as role-based access controls, encryption, and regular audits. Our RPA solutions comply with industry standards and regulations to protect sensitive data and ensure secure bot operations.

Yes, RPA can easily integrate with your existing systems, applications, and databases, regardless of whether they are legacy or modern systems. This flexibility allows bots to interact with multiple platforms without requiring significant changes to your infrastructure.

Success is measured through key performance indicators (KPIs) such as reduced processing time, cost savings, error rates, and user satisfaction. We provide regular reports and analytics to track the performance of RPA solutions and ensure they meet your business objectives.

To get started, contact us through our website or call us to schedule an initial consultation. We’ll discuss your specific needs, evaluate your processes for automation, and develop a customized RPA strategy tailored to your organization.

250+ happy clients. 100s of positive feedbacks.

Contact Us

Please write a quick note, if you would like further information regarding any of our services.

    Aapna Mission Statement